- The orchestra reserves the right to add, withdraw or substitute artists and/or advertised programmes, prices, seating arrangements and audience capacity.
- Ticket purchases are subject to availability.
- Tickets are valid only when purchased from the Auckland Philharmonia or an authorised ticketing agent. When booking through a ticketing agent, booking, transaction and credit card and other fees may be applicable.
- Tickets purchased from an authorised agent are subject to the sale and refund policies of that agent and any communication over those tickets must be directed to that agent.
- The right of admission is reserved by Venue Management
- The right to enforce the rules of the venue is reserved by Venue Management
- Tickets are valid only when purchased from the Auckland Philharmonia or Ticketmaster NZ. Customers are advised not to purchase tickets through other vendors such as VIAGOGO. The Auckland Philharmonia reserves the right to refuse admission where tickets have been purchased through an unauthorised vendor.
- The Auckland Philharmonia reserves the right to refuse admission where tickets have been lost or damaged.
- The Auckland Philharmonia reserves the right to charge a fee for the replacement of tickets, and reserves the right not to replace tickets where seating is not allocated (e.g. General Admission Tickets).
- It is understood that whilst at an Auckland Philharmonia concert or event, you are responsible for your own property.
- It is understood that whilst at an Auckland Philharmonia concert or event, you are responsible for your own safety and the safety of those attending with you, especially children and minors.
- Camera, audio and video recorders may not be permitted.
- Mobile phones and pagers must be switched off or silenced during performances.
- Late arrival may result in non-admittance until a suitable break in the performance.
- Your ticket may not, without the prior written consent of the Auckland Philharmonia be resold at a premium or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. If a ticket is sold or used in breach of this condition, the bearer of the ticket will be refused admission.