Part-time, 30 hours per week
- Share the excitement of Auckland’s professional orchestra
- Hone your customer service skills in a stimulating and varied role
- Join a friendly team of arts professionals and music-lovers
Due to an internal promotion, we are looking for a customer service superstar to join the Ticketing & Sales Team at the Auckland Philharmonia, Auckland’s largest performing arts organisation.
The Ticketing Assistant plays a vital role as a primary contact point for our customers, taking bookings, answering customer queries and helping to maintain the orchestra’s customer database. You will also meet our customers and share in the excitement of concert nights and occasional weekend events at our home in the iconic Auckland Town Hall and at other venues around the city.
To be successful in this role you will need to be organised and show a very high level of accuracy and attention to detail. Excellent spoken and written communication skills are essential, and general computer literacy is required. You will be proactive and work well under pressure; a passion for the arts is desirable.
We are a friendly team who enjoy meeting our customers and giving them the best possible experience when subscribing to the Auckland Philharmonia. Concert tickets to experience the orchestra is another great perk of the job!
This is an entry level position and full training will be given to the right candidate. The role is 30 hours per week and paid at $24.69 per hour, plus standard holiday allowances and other benefits. There will be evening and occasional weekend work so some flexibility with hours is available.
With the 2025 concert season in full swing, there has never been a better time to join the team at Auckland Philharmonia and share our love of music with the people of Tāmaki Makaurau.
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